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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All SAKOVICH products

The group «New Technologies» offers products from the plant SAKOVICH: solid fuel boilers with manual loading, non-volatile, long-burning hot water boilers with manual loading, solid fuel dual-function boilers with manual loading, solid fuel hot water boilers for central heating of residential premises with manual loading, industrial solid fuel boilers with manual combustion, solid fuel boilers with automatic loading, high-power solid fuel boilers, burners, fuel bunkers, flue gorenje gorenje blocks with two ventilation channels, ventilation units
  • Solid fuel boilers with manual loading SAKOVICH
    Solid fuel boilers with manual loading
    STANDART PRO, UNIVERSAL, etc.
  • Solid fuel boilers with automatic loading SAKOVICH
    Solid fuel boilers with automatic loading
    PELLET UNIVERSAL-20, etc.
  • High-power solid fuel boilers SAKOVICH
    High-power solid fuel boilers
    PELLET MAX-99 and others.
  • Burners SAKOVICH
    Burners
    ROTARY 8-36 and others.
  • Fuel bunkers SAKOVICH
    Fuel bunkers
    STANDART 1200 L, BPU-16, etc.
  • Chimney blocks SAKOVICH
    Chimney blocks
    W2 S 36x36, S 40x40, etc.
  • Furnaces SAKOVICH
    Furnaces
    PROMKA 8 kW, etc.
  • Accessories for boilers SAKOVICH
    Accessories for boilers
    ATA200, ICMA, etc.

NEW TECHNOLOGIES GROUP

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